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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Harnessing Tacit Knowledge as a Superpower
In this session, the Manufacturing Division (MMD) of Merck & Co., Inc. focuses on identifying, capturing, transferring, and sharing tacit knowledge. The organization's…
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In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
Measure Spotlight Results
(1 - 5 of 8 Results)KM change management experts/specialists as percentage of total KM FTEs
KM training managers/specialists as percentage of total KM FTEs
KM AI specialists as percentage of total KM FTEs
KM change management experts/specialists per business entity FTE
KM training managers/specialists per business entity FTE
