
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Building Foundations for Process Excellence at Intel
-
Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
-
Articles
Making the Case for KM to STEM Workers and Leaders
-
Articles
Demand Planning Challenges and Trends: Electronics Industry
-
Articles
Training and Development—Program Essentials
-
Articles
Innovations in Onboarding
-
Articles
Communicating the Results of Knowledge Mapping
-
Articles
Analyzing Knowledge Risks and Gaps
-
Articles
How Knowledge Mapping Drives Knowledge Transfer
-
Articles
How Knowledge Mapping Solves Business Problems
-
Articles
How to Engage Business Stakeholders in Knowledge Mapping
-
Articles
Knowledge Mapping in Action (Executive Summary)
-
Articles
Building Capabilities that Execute Business Strategy at Philips
-
Articles
AP Process Issues: Symptoms, Root Causes, and Risks
-
Articles
Multigenerational Knowledge Sharing at the Goodyear Tire & Rubber Company
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration