Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Building the Future of FP&A on a Strong Foundation: SME Insights from Peloton Consulting Group
In March 2019, APQC interviewed Philip Peck, VP of finance transformation and advisory services at Peloton Consulting Group. As an expert with over 30 years of experience in…
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At APQC’s 2019 KM Conference, Ove Arup & Partners Global Leadership and Engagement Specialist Natasha Levanti explained how Arup leverages expert leaders and its…
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Virtual and augmented reality are technologies that superimpose computer-generated visual and sensory elements onto the user’s environment. This article describes the basics…
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Smart recommendation systems integrate information about users and their past behavior to filter items and predict which will be most relevant or appealing to a particular…
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Natural language processing is machine learning software that enables computers to understand human language and detect patterns therein. This article describes the basics of…
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An integrated digital productivity and collaboration platform is a software suite of interconnected applications that employees use for everyday work. The most common…
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Cognitive search integrates information about a user’s current and past behavior across multiple applications and systems to deliver customized, highly relevant search…
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Cognitive computing is technology that uses data mining and machine learning to simulate human thought processes. Artificial intelligence (AI) is technology that continuously…
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Articles|
Chatbots and Intelligent Personal Assistants: Emerging Technologies for Knowledge Management
A chatbot or intelligent personal assistant is a software application that acts as a virtual agent and conversationally responds to human enquires. This article describes the…
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Autotagging and autoclassification tools automatically generate relevant metadata tags for content items. This article describes the basics of autotagging and…
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