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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Communities of Practice: Advice from KM Leaders
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Building Foundations for Process Excellence at Intel
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Achieving Benchmarking Excellence at Boeing
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Engaging Customers in Knowledge Management at CyberArk
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Applying a KM Recommendation Engine at Cognizant
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Using AI for Better Content Management at Mercer
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Leveraging KM Technology Through Crisis and Disruption
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KM and Covid-19: Stories from the Front Line
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How KM Innovates Through Disruption and Change
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Using Culture Accelerators to Super Charge Communities at Microsoft
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Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Adapting KM to Digital: Mercer and Cognizant Explain How They Use Automation and AI
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
