
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Building Foundations for Process Excellence at Intel
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Building a Process Toolkit to Challenge the As-Is
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Making the Case for KM to STEM Workers and Leaders
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Demand Planning Challenges and Trends: Electronics Industry
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How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Identifying and Prioritizing Critical Knowledge at Kraft Foods
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Building Capabilities that Execute Business Strategy at Philips
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AP Process Issues: Symptoms, Root Causes, and Risks
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Finance Still Too Fat: General Accounting and Reporting
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Finance Still Too Fat
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Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
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Classic Knowledge Transfer Approaches: Mentoring, Apprenticeship, and Partnerships with In-House Training
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Step Six: Measure The Impact of Predictive Workforce Analytics Projects
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Step Five: Educate Predictive Workforce Analytics Consumers
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes