
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Sales Forecasting in Pharmaceuticals
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Articles
Next 90 Days Educators ‘Panel Discussion
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Articles
Building A Quality Management System at InnovaPrep
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Building Foundations for Process Excellence at Intel
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Articles
Implementing Process Improvement at Converse County School District 1
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Implementing Performance Management at Prince George’s County Public Schools
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Engaging Employees in Process at Michigan State University
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Empowering Counselors and Support Staff with ProUnitas
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Articles
Treasury Adds Value to Miami-Dade County Public Schools
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Knowledge Management in Microsoft 365: Opportunities and Challenges
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How KM Innovates Through Disruption and Change
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Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Making the Case for KM to STEM Workers and Leaders
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Demand Planning Challenges and Trends: Electronics Industry
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement