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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Paige Fenton Hughes on Finding a 'New Normal' For Education
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
Four Building Blocks for Talent Acquisition
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Articles
Measuring Diversity and Inclusion
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
