Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Communities of Practice at Mercer
Communities of practice are designated networks of people who share knowledge face-to-face, virtually, or both. Each community is held together by a common purpose, which…
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On an APQC webinar, APQC Senior Advisor Darcy Lemons facilitated a panel on communities featuring leaders from KM programs recognized by APQC’s Excellence in Knowledge…
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Driving and sustaining community engagement is a challenge for many organizations, but Microsoft has found an effective way to keep energy and enthusiasm high. As part of…
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Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey (Webinar Wrap-Up)
From a July 2018 webinar, read a summary of how Berry Global, an $8 billion plastics organization, transformed its end-to-end supply chain. Christine Barnhart, Supply Chain…
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Collaboration Without Chaos at IFC
Collaboration can be costly and chaotic. International Finance Corp.(IFC)—which offers investment, advisory, and asset-management services to encourage private-sector…
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The best-practice organizations in APQC’s 2017 Next-Generation Communities of Practice research use their communities to facilitate collaboration across geographic locations,…
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Some best-practice organizations featured in APQC’s 2017 Next-Generation Communities of Practice research have detailed, step-by-step launch processes to prepare new…
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Community of Practice Analytics
Several best-practice organizations featured in APQC’s 2017 Next-Generation Communities of Practice study use advanced analytical capabilities to evaluate their communities…
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APQC’s 2017 Next-Generation Communities of Practice study identified five classic engagement strategies that remain popular in modern communities: executive support and…
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Almost all the best-practice organizations in APQC’s 2017 Next-Generation Communities of Practice study have rewards and recognition schemes for their communities of practice…
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Four classic measurement strategies are prevalent among the organizations featured in APQC’s 2017 Next-Generation Communities of Practice study: evaluation of…
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The best-practice organizations featured in APQC’s 2017 Next-Generation Communities of Practice study provide a range of preparation resources for community leaders and…
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Social sites like Facebook, Twitter, and YouTube have been game changers for traditional consumer marketing strategies. Targeted ads are one aspect of this revolution, but…
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The best-practice organizations featured in APQC’s 2017 Next-Generation Communities of Practice study have sharpened their marketing strategies to segment target audiences…
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APQC’s 2017 Next-Generation Communities of Practice study found that best-practice organizations integrate face-to-face collaboration into their primarily virtual CoPs. This…
