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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Next 90 Days Educators ‘Panel Discussion
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Building Foundations for Process Excellence at Intel
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Building A Quality Management System at InnovaPrep
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Building a Process Toolkit to Challenge the As-Is
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Implementing Process Improvement at Converse County School District 1
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Implementing Performance Management at Prince George’s County Public Schools
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Engaging Employees in Process at Michigan State University
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Empowering Counselors and Support Staff with ProUnitas
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Treasury Adds Value to Miami-Dade County Public Schools
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Knowledge Management in Microsoft 365: Opportunities and Challenges
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How KM Innovates Through Disruption and Change
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Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Making the Case for KM to STEM Workers and Leaders
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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5 Recommendations for Excellent Content Management Processes
