
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Making the Case for KM to STEM Workers and Leaders
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Robotic Process Automation: Trending Tools and Technologies in HR
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Data and Analytics: Trending Tools and Technologies in HR
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Advice for Using RPA in HR Shared Services
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Ten Practices for Building a World-Class FP&A Team
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Demand Planning Challenges and Trends: Retail and Wholesale Industries
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Reverse Engineering a Successful Knowledge Management Strategy at Shopify
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Step One: Craft a Vision for Predictive Workforce Analytics
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Step Six: Measure The Impact of Predictive Workforce Analytics Projects
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Step Five: Educate Predictive Workforce Analytics Consumers
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Step Four: Determine If Data is Fit for Predictive Workforce Analytics
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Step Three: Identify Problems That Predictive Workforce Analytics Can Help Solve
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement