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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Redesigning Process Audits at Sterlite Technologies Ltd
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Selling Business Process Innovation at Salesforce
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Engaging Customers in Knowledge Management at CyberArk
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Articles
Applying a KM Recommendation Engine at Cognizant
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Articles
Using Culture Accelerators to Super Charge Communities at Microsoft
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
Cloud Computing: Trending Tools and Technologies in HR
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Articles
Demand Planning Challenges and Trends: Retail and Wholesale Industries
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Articles
Tools to Transform and Streamline Processes with the Rand Group
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Articles
Setting Up a Benefits Realization Framework at ADP
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
