
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Communicating the Results of Knowledge Mapping
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
How Knowledge Mapping Drives Knowledge Transfer
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Articles
Reasons to Actively Manage Your Community of Practice Portfolio
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Next-Generation Communities of Practice: Executive Summary
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Articles
Recording, Disseminating, and Reusing Knowledge at Odebrecht
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Articles
Locating Expertise at Medtronic
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Articles
Mentoring as a Catalyst for Knowledge Transfer and Network Building: Research from APQC
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Classic Knowledge Transfer Approaches: Mentoring, Apprenticeship, and Partnerships with In-House Training
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Knowledge Transfer Approaches: Leveraging Retirees and Integration with the Employment Lifecycle
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration