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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Learning Lessons Through After-Action Reviews at Merck
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Articles
Practical Knowledge Sharing for Colleagues by Colleagues at AbbVie
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Articles
How Bechtel Promotes KM Using Change Management
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Articles
Using Knowledge Mapping to Extract Technical Expertise at Eli Lilly & Co.
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Articles
Knowledge Management at Abbott Laboratories: Implementing KM Approaches That Work for Engineers
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Articles
Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Articles
Using Change Management in KM at Consolidated Contractors Co.
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Articles
Recording, Disseminating, and Reusing Knowledge at Odebrecht
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Articles
Multigenerational Knowledge Sharing at the Goodyear Tire & Rubber Company
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Optimizing Services by Implementing Business Stewards at Alberta Health Services
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
