Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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As part of APQC’s 2020 KM Conversations webinar series, experienced KM practitioners gathered to lead a discussion on emerging technologies for KM and how to scope, implement…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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Design Thinking for Knowledge Management
Design thinking can help KM professionals truly understand the needs of their internal customers and develop tailor-fit solutions just for them. In this article, you will…
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To BBVA Knowledge Mangement Specialist Antonio Moneo, digital banking tools are making competition for clients more intense than ever. Organizations that cannot adapt quickly…