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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Making the Case for KM to STEM Workers and Leaders
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Robotic Process Automation: Trending Tools and Technologies in HR
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Data and Analytics: Trending Tools and Technologies in HR
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Advice for Using RPA in HR Shared Services
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Ten Practices for Building a World-Class FP&A Team
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Articles
How to Build KM into Daily Work: Executive Summary
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Embed KM Support Roles in the Business
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Build KM into the Structures That Define and Guide Work
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Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Integrate KM into Performance Evaluations and Criteria for Career Progression
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7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
Design Thinking for Knowledge Management
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
