
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Articles
Determine the Knowledge Management Value Proposition for the Organization and Employees
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Articles
Balance Long-Term Knowledge Management Strategy with Short-Term Goals
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Articles
How Knowledge Mapping Solves Business Problems
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Articles
How Bechtel Promotes KM Using Change Management
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Articles
The Peace Corps Shares Life’s Guiding Principles for KM
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Articles
Making the Case for KM at NASA's Jet Propulsion Laboratory
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Articles
Setting a Strategic Direction for Knowledge Management
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Articles
Managing Project Knowledge Offers Three Distinct Levels of Benefits
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Articles
Doing a Lot with a Little: Launching an International KM Initiative at the Peace Corps
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Articles
Measuring the Health of a Mentoring Program
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Articles
Find a Way to Gauge the Value of Mentoring
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Articles
Define a Broad Vision of Success for Mentoring Programs
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Articles
Do Organizations Need Mentoring Software to Ensure Mentoring Program Success?
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Articles
Market Workplace Mentoring Programs in Order to Recruit Mentors
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement