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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Grant Thornton’s Rapid Impact Areas for A Stronger Healthcare Supply Chain
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Articles
Treasury Does More With Less in an Energy Services Company
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Understanding Customer Profitability
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Articles
Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Embed KM Support Roles in the Business
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Articles
Build KM into the Structures That Define and Guide Work
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
