
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
What It Takes To Improve Employee Engagement
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Articles
Demand Planning Challenges and Trends: Consumer Products/Packaged Goods Industry
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Embed KM Support Roles in the Business
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Articles
Build KM into the Structures That Define and Guide Work
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
Design Thinking for Knowledge Management
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Articles
How Keolis Embedded Knowledge Sharing into Their Strategic Vison
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
The Future of Rewards at Unilever
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement