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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Accelerating Service Delivery Through KM and People Practices at Hewlett Packard Enterprise (Webinar Wrap-Up)
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Articles
Big Thinkers, Big Ideas: Stuart Frankel
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Articles
Designing a KM Program With Strong Adoption, Leadership Alignment and Metrics at Hewlett Packard Enterprise
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Articles
How IBM Increases KM Influence to Deliver Results
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Articles
Microsoft’s Knowledge Collaboration Culture Drives Productivity and Innovation (Summary)
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Articles
Lessons Learned in Managing Knowledge Across Borders
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Articles
Using KM Principles to Accelerate Learning: APQC Member Example
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
