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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Articles
Diversity Lessons from Men in Tech: An Interview with Patricia Salgado Ph.D.
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Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Measuring Diversity and Inclusion
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Articles
Accelerating Service Delivery Through KM and People Practices at Hewlett Packard Enterprise (Webinar Wrap-Up)
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Articles
Big Thinkers, Big Ideas: Stuart Frankel
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Designing a KM Program With Strong Adoption, Leadership Alignment and Metrics at Hewlett Packard Enterprise
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How IBM Increases KM Influence to Deliver Results
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Microsoft’s Knowledge Collaboration Culture Drives Productivity and Innovation (Summary)
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Lessons Learned in Managing Knowledge Across Borders
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The Finance Organization: Goals and Missions Statements
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Articles
Using KM Principles to Accelerate Learning: APQC Member Example
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Articles
Step One: Craft a Vision for Predictive Workforce Analytics
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Step Two: Assemble the Predictive Workforce Analytics Team
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Step Three: Identify Problems That Predictive Workforce Analytics Can Help Solve
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
