
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Driving Effective Process Improvement Behavior Change
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Articles
Driving Value in Digital Process Transformation
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée
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Innovations in Onboarding
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Diversity Lessons from Men in Tech: An Interview with Patricia Salgado Ph.D.
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Articles
Aligning HCM Strategy with Business Needs
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Developing Strategic HR Professionals
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Articles
Measuring Diversity and Inclusion
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Articles
Three Success Factors for Sharing Project Knowledge
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Managing Project Knowledge (Study Overview)
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Articles
Using KM Principles to Accelerate Learning: APQC Member Example
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Articles
Step Six: Measure The Impact of Predictive Workforce Analytics Projects
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement