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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Leveraging KM Technology Through Crisis and Disruption
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
How KM Innovates Through Disruption and Change
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Articles
Driving Value in Digital Process Transformation
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
Applying Agile in Knowledge Management
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Articles
Design Thinking for Knowledge Management
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Articles
The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée
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Articles
Virtual and Augmented Reality: Emerging Technologies for Knowledge Management
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Articles
Smart Recommendation Systems: Emerging Technologies for Knowledge Management
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Articles
Natural Language Processing: Emerging Technologies for Knowledge Management
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Articles
Integrated Digital Productivity and Collaboration Platforms: Emerging Technologies for Knowledge Management
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Articles
Cognitive Search: Emerging Technologies for Knowledge Management
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Articles
Cognitive Computing and AI: Emerging Technologies for Knowledge Management
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
