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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Building an International Treasury Operation at a Multinational Technology Company
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Articles
Engaging Customers in Knowledge Management at CyberArk
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Articles
Applying a KM Recommendation Engine at Cognizant
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Using AI for Better Content Management at Mercer
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Articles
Leveraging KM Technology Through Crisis and Disruption
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
How KM Innovates Through Disruption and Change
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Articles
Using Culture Accelerators to Super Charge Communities at Microsoft
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
