
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Managing a Finance Career, with Ganesh Panchanathan
-
Articles
Building an International Treasury Operation at a Multinational Technology Company
-
Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
-
Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
-
Articles
Using Knowledge Mapping to Extract Technical Expertise at Eli Lilly & Co.
-
Articles
Practical Knowledge Sharing for Colleagues by Colleagues at AbbVie
-
Articles
Learning Lessons Through After-Action Reviews at Merck
-
Articles
Knowledge Management at Abbott Laboratories: Implementing KM Approaches That Work for Engineers
-
Articles
Accelerating Service Delivery Through KM and People Practices at Hewlett Packard Enterprise (Webinar Wrap-Up)
-
Articles
A Tool to Overcome Information Overload at Novartis
-
Articles
Designing a KM Program With Strong Adoption, Leadership Alignment and Metrics at Hewlett Packard Enterprise
-
Articles
How IBM Increases KM Influence to Deliver Results
-
Articles
Leveraging SharePoint for Engaging and Cost Effective KM Tools at Pfizer
-
Articles
Microsoft’s Knowledge Collaboration Culture Drives Productivity and Innovation (Summary)
-
Articles
The Finance Organization: Goals and Missions Statements
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration