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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Articles
Diversity Lessons from Men in Tech: An Interview with Patricia Salgado Ph.D.
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Articles
How Bechtel Promotes KM Using Change Management
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Articles
Measuring Diversity and Inclusion
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Articles
Accelerating Service Delivery Through KM and People Practices at Hewlett Packard Enterprise (Webinar Wrap-Up)
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Articles
Find a Way to Gauge the Value of Mentoring
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Articles
Measuring the Health of a Mentoring Program
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Articles
Do Organizations Need Mentoring Software to Ensure Mentoring Program Success?
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Articles
Define a Broad Vision of Success for Mentoring Programs
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Articles
Market Workplace Mentoring Programs in Order to Recruit Mentors
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Articles
Provide Tools and Templates to Support Mentorships
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Articles
Training Mentors and Mentees on Their Roles in a Mentorship
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Articles
The Pros and Cons of Virtual Mentoring in the Workplace
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Articles
Pairing Employees With the Right Mentors
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
