
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
How to Build KM into Daily Work: Executive Summary
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Embed KM Support Roles in the Business
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Integrate KM into Performance Evaluations and Criteria for Career Progression
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Build KM into the Structures That Define and Guide Work
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Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Balance Long-Term Knowledge Management Strategy with Short-Term Goals
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Align the Knowledge Strategy to the Organization’s Strategic Framework and Business Objectives
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Determine the Knowledge Management Value Proposition for the Organization and Employees
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Analyzing Knowledge Risks and Gaps
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Knowledge Mapping in Action (Executive Summary)
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Using Mobile Apps to Deliver Knowledge at the Teachable Moment
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Engaging a Global Workforce in Communities of Practice
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A Well-Designed Launch Process Positions Communities of Practice for Success
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Communities of Practice Need Defined Roles and Responsibilities
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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What Supply Chain Leaders Need to Know for 2021