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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
How Ohm Engineering Enabled Alignment and Standardization at a Municipal Utility
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Articles
Using Online Collaboration Platforms at Dubai Electricity and Water Authority
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Articles
How Schlumberger Took Communities of Practice to the Next Level
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Communicating the Results of Knowledge Mapping
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
Collaboration Without Chaos at IFC
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Articles
Learning Lessons Through After-Action Reviews at Merck
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Articles
Using Mobile Apps to Deliver Knowledge at the Teachable Moment
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
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Articles
The Do's and Don'ts of Community Charters
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Articles
Communities of Practice Need Defined Roles and Responsibilities
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
