Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
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Finding qualified talent is one of the biggest challenges for employers today. In this written interview, Heidi Gerhard, director of leadership, organizational capability and…
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With finite resources, organizations must prioritize and focus on building those talent capabilities that will have the greatest impact on strategy execution. This article…
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Measuring Diversity and Inclusion
When it comes to measuring diversity, simple headcounts will no longer suffice. Organizations are in need of ways to also measure inclusion and to demonstrate the return on…
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Yesterday’s workforce planning won’t cut it today. Find out why and what needs to change in this summary of an APQC human capital management podcast, sponsored by T.H. Easter…
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With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
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Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
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What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
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When strategic workforce planning is conducted well, the organizational benefits are great. This is among the findings of APQC's Strategic Workforce Planning: Best and Next…
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Analytics play the central supporting role in strategic workforce planning programs at every best-practice organization in APQC's Strategic Workforce Planning Best and Next…
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To be effective, strategic workforce planning should be a collaborative process, involving many stakeholders. This is a key finding of APQC's Strategic Workforce Planning…
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The answer to this question is clear for best-practices organizations in APQC's Strategic Workforce Planning Best and Next Practices study. Learn how these organizations have…
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Best-practice organizations from APQC's Strategic Workforce Planning: Best and Next Practices study have robust approaches for assessing talent demand and supply. This…
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When most people think about mentoring, what comes to mind is career advice and counseling. But another powerful application of mentoring is as a knowledge transfer technique…
Measure Spotlight Results
(1 - 5 of 602 Results)Number of business entity employees per FTE that performs the process group "manage employee information"
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
