
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Communicating the Results of Knowledge Mapping
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Articles
Analyzing Knowledge Risks and Gaps
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How Knowledge Mapping Drives Knowledge Transfer
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Knowledge Mapping in Action (Executive Summary)
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Articles
Using Mobile Apps to Deliver Knowledge at the Teachable Moment
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Articles
Engaging a Global Workforce in Communities of Practice
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A Well-Designed Launch Process Positions Communities of Practice for Success
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Articles
Communities of Practice Need Defined Roles and Responsibilities
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Connecting People Through Communities
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Five Classic Engagement Tactics for Communities of Practice
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Articles
Formal and Informal Ways to Recognize Community Contributions
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Four Proven Strategies to Evaluate Communities of Practice
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Provide Training and Guidance for Community of Practice Roles
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Strengthening Communities with Low Burden, High Impact Webinars (Community Call Summary)
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Activity Feeds Streamline the Community of Practice User Experience
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021