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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
Advice for Using RPA in HR Shared Services
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Articles
What It Takes To Improve Employee Engagement
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Articles
Redefining "Qualified" to Get the Best Talent: An Interview with BASF's Heidi Gerhard
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
The Future of Rewards at Unilever
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Articles
Diversity Lessons from Men in Tech: An Interview with Patricia Salgado Ph.D.
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Articles
How Unilever Consolidates Global Rewards
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Articles
How to Start the HR Digitalization Journey
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Articles
Measuring Diversity and Inclusion
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
