
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Redesigning Process Audits at Sterlite Technologies Ltd
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Building Foundations for Process Excellence at Intel
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Selling Business Process Innovation at Salesforce
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Grant Thornton’s Rapid Impact Areas for A Stronger Healthcare Supply Chain
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Managing a Finance Career, with Ganesh Panchanathan
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Engaging Customers in Knowledge Management at CyberArk
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Applying a KM Recommendation Engine at Cognizant
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KM and Covid-19: Stories from the Front Line
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Using Culture Accelerators to Super Charge Communities at Microsoft
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Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Making the Case for KM to STEM Workers and Leaders
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Understanding Customer Profitability
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Robotic Process Automation: Trending Tools and Technologies in HR
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Cognitive Computing: Trending Tools and Technologies in HR
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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5 Recommendations for Excellent Content Management Processes