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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Grant Thornton’s Rapid Impact Areas for A Stronger Healthcare Supply Chain
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Understanding Customer Profitability
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Articles
Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
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Articles
Building an Operational Process Model at Raytheon
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Articles
Project Mentoring for Business Success at Northrop Grumman
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Embed KM Support Roles in the Business
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Articles
Build KM into the Structures That Define and Guide Work
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Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Articles
Connecting People to Internal Knowledge at Medtronic
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
