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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock What Is a Job Architecture?

    In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…

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    Lock What Is a Skills Taxonomy?

    Organizations are finding new uses and benefits from skills taxonomies. This article: Defines the typical elements that make up a skills taxonomy, Describes the…

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    Lock Developing Strategic HR Professionals

    Developing and managing an efficient and effective HCM strategy requires HR professionals who are well-versed in talent management and business operations. These are two of…

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    Lock Measuring Diversity and Inclusion

    When it comes to measuring diversity, simple headcounts will no longer suffice. Organizations are in need of ways to also measure inclusion and to demonstrate the return on…