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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Next 90 Days Educators ‘Panel Discussion
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Grant Thornton’s Rapid Impact Areas for A Stronger Healthcare Supply Chain
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Implementing Process Improvement at Converse County School District 1
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Implementing Performance Management at Prince George’s County Public Schools
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Engaging Employees in Process at Michigan State University
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Empowering Counselors and Support Staff with ProUnitas
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Treasury Adds Value to Miami-Dade County Public Schools
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KM and Covid-19: Stories from the Front Line
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Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Making the Case for KM to STEM Workers and Leaders
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Understanding Customer Profitability
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Implementing Lean Six Sigma for Process Improvement at Broward County Public Schools
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Applying Process Improvement to Response to Intervention at Boone County School District
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Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
