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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Fully Standardize the Commodity Coding System
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Articles
Next 90 Days Educators ‘Panel Discussion
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Articles
Grant Thornton’s Rapid Impact Areas for A Stronger Healthcare Supply Chain
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Collaboration Builds Treasury Success at University of Rochester
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Articles
Paige Fenton Hughes on Finding a 'New Normal' For Education
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Understanding Customer Profitability
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Articles
Procurement Talent Development Challenges in the Public Sector
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Articles
Adventist Healthcare’s Excellence Through Standardizing and Mapping Core Processes
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Embed KM Support Roles in the Business
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
