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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
Identifying and Prioritizing Critical Knowledge at Kraft Foods
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
Developing a Corporate Wiki at Honda
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Articles
Lessons Learned Help Project Teams See Successes and Failures
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Articles
Three Success Factors for Sharing Project Knowledge
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Articles
Communities and Networks Facilitate Knowledge Sharing Among Project Teams
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Articles
Elevating Critical Knowledge Throughout an Organization
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Articles
Managing Project Knowledge (Study Overview)
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Articles
Multigenerational Knowledge Sharing at the Goodyear Tire & Rubber Company
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Articles
Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
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Articles
Knowledge Transfer Approaches: Leveraging Retirees and Integration with the Employment Lifecycle
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
