Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
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In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
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Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
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What It Takes To Improve Employee Engagement
30% of employees in the United States, and 16% of employees globally, are engaged at work. For many employers, employee engagement programs are failing to meet objectives…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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The Future of Rewards at Unilever
Rewards is on the verge of a major transformation. A new generation of workers has emerged with different priorities and expectations for rewards. At the same time, HR has…
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How Unilever Consolidates Global Rewards
Compensation is the largest expense at most organizations. The internal processes for establishing such rewards packages for employees—also consisting of benefits, pension,…
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How to Start the HR Digitalization Journey
APQC hosted a webinar in March 2018 with Georg Lange, HR consultant, depicting how three organizations implemented a digital HR strategy, streamlined the HR function, and…
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This article summarizes a webinar from Royal Bank of Canada (RBC). Representatives from RBC shared how the organization has supported employees to embrace agile ways of…
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Aligning HCM Strategy with Business Needs
The HR function should collaborate with business leaders in determining an organization’s HCM needs. Such an assessment begins with HR aggregating the multiple inputs driving…
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Developing Strategic HR Professionals
Developing and managing an efficient and effective HCM strategy requires HR professionals who are well-versed in talent management and business operations. These are two of…
Measure Spotlight Results
(1 - 5 of 611 Results)Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Outsourced cost to perform the HR function as a percentage of total HR function cost
