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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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| August 13, 2019

Redefining "Qualified" to Get the Best Talent: An Interview with BASF's Heidi Gerhard

Finding qualified talent is one of the biggest challenges for employers today. In this written interview, Heidi Gerhard, director of leadership, organizational capability and…

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Hr Shared Services: Key Trends and Performance Drivers Webinar

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Resource Library

Redefining "Qualified" to Get the Best Talent: An Interview with BASF's Heidi Gerhard

Membership matters

Want to take the next step?