
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Putting the 'Enterprise' in ERM at a Banking Organization
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Articles
Transforming Operational Excellence and BPM at Capital Group
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Articles
Building a Process Toolkit to Challenge the As-Is
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Articles
Finding the "New Normal" for FP&A in Financial Services
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Articles
Leveraging KM Technology Through Crisis and Disruption
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Live Future Ready with Scenario Planning
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Articles
Value Stream Mapping with the Vanguard Group
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
People-Driven Communities of Practice at BBVA
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Articles
Collaboration Without Chaos at IFC
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
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Articles
Five Classic Engagement Tactics for Communities of Practice
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021