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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Next 90 Days Educators ‘Panel Discussion
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Articles
Implementing Process Improvement at Converse County School District 1
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Articles
Implementing Performance Management at Prince George’s County Public Schools
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Empowering Counselors and Support Staff with ProUnitas
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Articles
Treasury Adds Value to Miami-Dade County Public Schools
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Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
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Articles
KM for a More Virtual Workforce
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Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Insights from Winning Knowledge Management Programs
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
