
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
How Keolis Embedded Knowledge Sharing into Their Strategic Vison
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
Knowledge Management at Abbott Laboratories: Implementing KM Approaches That Work for Engineers
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Building Capabilities that Execute Business Strategy at Philips
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Articles
Reasons to Actively Manage Your Community of Practice Portfolio
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Articles
Next-Generation Communities of Practice: Executive Summary
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Articles
Turning the Ship: An HR Manager's Experience During a Business Transformation (Webinar Summary)
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Articles
Workforce Planning Gets an Upgrade (Podcast Summary)
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Articles
Simplicity as a Design Principle for KM Program Development at Bristow Group
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Articles
The Powerful Role of Data and Analytics in Strategic Workforce Planning
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement