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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Fully Standardize the Commodity Coding System
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Articles
Next 90 Days Educators ‘Panel Discussion
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Collaboration Builds Treasury Success at University of Rochester
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Articles
Paige Fenton Hughes on Finding a 'New Normal' For Education
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Articles
Procurement Talent Development Challenges in the Public Sector
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Articles
Redesigning Educational Assessment and Reporting Processes With Independent Schools Victoria
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
Four Building Blocks for Talent Acquisition
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Articles
How to Improve Company Culture Without a Budget or Permission
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Articles
Consider These Metrics for Processes Related to Curating Content for Personalized Learning
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Articles
Measuring Diversity and Inclusion
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Articles
Workforce Planning Gets an Upgrade (Podcast Summary)
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Articles
Who Should Implement the Strategic Workforce Plan?
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
