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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Knowledge Management in Microsoft 365: Opportunities and Challenges
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Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Applying Agile in Knowledge Management
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Articles
Clarifying Roles and Designing a Quality Knowledge Base at Rockwell Collins
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Articles
Assessing Communities of Practice at Rockwell Collins
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Articles
Setting a Strategic Direction for Knowledge Management
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Articles
How to Deploy a Smooth Takeoff When Launching a Collaborative Tool for Engineering (Community Call Summary)
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Articles
Why Organizations Assess Their KM Maturity: Executive Summary
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Articles
Incorporating Universal Project Lessons into Organizational Learning
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Articles
Lessons Learned Help Project Teams See Successes and Failures
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Articles
Three Success Factors for Sharing Project Knowledge
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
