Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
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Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
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What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
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When strategic workforce planning is conducted well, the organizational benefits are great. This is among the findings of APQC's Strategic Workforce Planning: Best and Next…
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Analytics play the central supporting role in strategic workforce planning programs at every best-practice organization in APQC's Strategic Workforce Planning Best and Next…
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To be effective, strategic workforce planning should be a collaborative process, involving many stakeholders. This is a key finding of APQC's Strategic Workforce Planning…
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The answer to this question is clear for best-practices organizations in APQC's Strategic Workforce Planning Best and Next Practices study. Learn how these organizations have…
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Best-practice organizations from APQC's Strategic Workforce Planning: Best and Next Practices study have robust approaches for assessing talent demand and supply. This…
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Managing Project Knowledge (Study Overview)
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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When most people think about mentoring, what comes to mind is career advice and counseling. But another powerful application of mentoring is as a knowledge transfer technique…
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Measuring the Health of a Mentoring Program
Measurement helps mentoring programs identify improvement opportunities and communicate the value of mentoring to potential participants and their managers, according to APQC…
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Find a Way to Gauge the Value of Mentoring
No matter what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. APQC’s…
Measure Spotlight Results
(1 - 5 of 614 Results)Selling, general, and administrative (SGA) costs per business entity employee
Number of business entity employees per HR function FTE
Number of FTEs that perform HR administration activities per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of learning days per employee
