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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
Measure Spotlight Results
(1 - 5 of 575 Results)Selling, general, and administrative (SGA) costs per business entity employee
Voluntary terminations as a percentage of total business entity employee turnover
Involuntary terminations as a percentage of total business entity employee turnover
Personnel cost to perform the HR function per function FTE
Number of business entity employees per HR function FTE
