
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Simplicity to Empower the Business for Process: Q&A
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Articles
Achieving Benchmarking Excellence at Boeing
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Simplifying Process Management at Collins Aerospace
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Articles
How to Find and Work with Trusted Benchmarking Partners
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Articles
Knowledge Management in Microsoft 365: Opportunities and Challenges
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Building an Operational Process Model at Raytheon
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Articles
Project Mentoring for Business Success at Northrop Grumman
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Articles
How to Build KM into Daily Work: Executive Summary
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Embed KM Support Roles in the Business
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Build KM into the Structures That Define and Guide Work
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Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Integrate KM into Performance Evaluations and Criteria for Career Progression
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes