Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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Collins Aerospace, one of the world’s largest suppliers of aerospace and defense products, has leveraged process management for over 20 years. However, the organization…
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Although Collins Aerospace, has used process management for over 20 years, it needed to improve the adoption, ease of use, and scalability of its process management efforts…
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
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Finding qualified talent is one of the biggest challenges for employers today. In this written interview, Heidi Gerhard, director of leadership, organizational capability and…
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Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
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With finite resources, organizations must prioritize and focus on building those talent capabilities that will have the greatest impact on strategy execution. This article…
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Measuring Diversity and Inclusion
When it comes to measuring diversity, simple headcounts will no longer suffice. Organizations are in need of ways to also measure inclusion and to demonstrate the return on…
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Yesterday’s workforce planning won’t cut it today. Find out why and what needs to change in this summary of an APQC human capital management podcast, sponsored by T.H. Easter…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
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Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
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What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
Measure Spotlight Results
(1 - 5 of 602 Results)Number of business entity employees per FTE that performs the process group "manage employee information"
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
