Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Finding qualified talent is one of the biggest challenges for employers today. In this written interview, Heidi Gerhard, director of leadership, organizational capability and…
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Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
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Career Development—Program Essentials
Best-practice organizations are becoming more sophisticated in their use of career development tools. These advances in career development aim to ensure that employees remain…
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Performance and Career Management at MITRE
Regardless of profession, generation, or career stage, today’s employees want continuous learning and the chance to apply what they have learned through new career…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
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Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
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What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
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When strategic workforce planning is conducted well, the organizational benefits are great. This is among the findings of APQC's Strategic Workforce Planning: Best and Next…
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Analytics play the central supporting role in strategic workforce planning programs at every best-practice organization in APQC's Strategic Workforce Planning Best and Next…
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To be effective, strategic workforce planning should be a collaborative process, involving many stakeholders. This is a key finding of APQC's Strategic Workforce Planning…
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The answer to this question is clear for best-practices organizations in APQC's Strategic Workforce Planning Best and Next Practices study. Learn how these organizations have…
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Best-practice organizations from APQC's Strategic Workforce Planning: Best and Next Practices study have robust approaches for assessing talent demand and supply. This…
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Managing Project Knowledge (Study Overview)
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
Measure Spotlight Results
(1 - 5 of 614 Results)Selling, general, and administrative (SGA) costs per business entity employee
Cycle time in days from identification of need for repatriation to date of transfer
Cycle time in days from receipt of leave of absence request to confirmation of approval/non-approval issued to employee
Number of FTEs that perform the process group "manage employee information" per $1 billion revenue
Number of FTEs that perform the process group "redeploy and retire employees" per $1 billion revenue
