Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Finding qualified talent is one of the biggest challenges for employers today. In this written interview, Heidi Gerhard, director of leadership, organizational capability and…
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Training and Development—Program Essentials
Organizations have many different approaches to providing training and development, but not all approaches are created equal. This article describes nine essential practices…
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Career Development—Program Essentials
Best-practice organizations are becoming more sophisticated in their use of career development tools. These advances in career development aim to ensure that employees remain…
Measure Spotlight Results
(1 - 5 of 575 Results)Employee turnover rate
Selling, general, and administrative (SGA) costs per business entity employee
Number of business entity employees per HR function FTE
Number of FTEs that perform HR administration activities per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
