Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Align the Knowledge Strategy to the Organization’s Strategic Framework and Business Objectives
To remain relevant, the knowledge management team should align its efforts to the organization’s broader mission and goals. When KM activities further strategic priorities,…
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Best-practice organizations build strong business cases for their knowledge management (KM) programs. This involves defining a value proposition for KM that matches each…
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The balance of long- and short-term objectives enables knowledge management teams to ensure alignment with organizational objectives while, at the same time, pursuing…
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In this article, you’ll learn how best-practice organizations use knowledge mapping to tackle three business challenges: preventing knowledge loss and preparing…
