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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Finished-Product First-Pass Quality Yield For Primary Products
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Articles
Building A Quality Management System at InnovaPrep
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Articles
Selling Business Process Innovation at Salesforce
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Webinars & Videos
Curating a Process Mindset in Tech Finance
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Webinars & Videos
Launching the Right Quality Initiatives
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Articles
12 Steps to Sustain 5S Culture
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Articles
Building a Center of Excellence with Business Process Management Lead Pedro Custodio
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Articles
Seeing the Power of Process Improvement with Continuous Improvement Specialist Greg Parlee
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Articles
The Importance of Process Flexibility - Software Quality Engineer Paula Berman
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Articles
Adapting the Agile Mindset at Booz Allen Hamilton
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Articles
Implementing Lean Six Sigma for Process Improvement at Broward County Public Schools
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Articles
Digital Manufacturing: Use of the Internet of Things (IOT)
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Articles
Reduce Scrap and Rework Costs
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Articles
The Cost of Poor Quality and Why it Matters
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Articles
Leading Change Management with a Practitioner's Perspective
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
